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Contact

Contact SchoolVan

Get in touch for customer support, school enquiries, privacy questions or general information.

Choose the contact option that best matches your enquiry.

Customer Support

For help with your SchoolVan account, OTP verification, transport requests, trips, driver location or other service-related issues.

support@schoolvan.pk

Email Support

Schools & Business Enquiries

For schools, institutions and organizations interested in learning more about SchoolVan and school transport coordination.

info@schoolvan.pk

School Enquiry

Call SchoolVan

For enquiries where speaking by phone is more convenient, you can contact SchoolVan using our official contact number.

+92 324 9020586

Call SchoolVan

Need product help?

Our Support page contains answers to common questions about accounts, OTP verification, parent and driver features, transport requests, trips and location visibility.

Visit SchoolVan Support

Safety Concerns

If you believe a SchoolVan account, transport request, driver profile or platform feature is being misused, contact SchoolVan Support and provide enough information for us to understand the concern.

Contact: support@schoolvan.pk

SchoolVan is not an emergency-response service. If there is an immediate emergency or safety threat, contact the appropriate emergency services or authorities directly.

Prepare an email

Use the fields below to prepare a message to SchoolVan Support. This does not send or store a message through the website.

Submitting this form opens your email application. SchoolVan does not store this message through the public website.

Before contacting support

When contacting SchoolVan about an account or technical issue, include:

  • a brief description of the issue;
  • the mobile number associated with your account where relevant;
  • the approximate time the issue occurred where useful.

Never send:

  • passwords;
  • OTP codes;
  • unnecessary identity documents;
  • unnecessary student-sensitive information.